Travel & Events Operations Executive – Surrey – £27k-£30k DOE (PTR 5300)
We are seeking an experienced Travel & Events Operations Executive to join a growing travel company, hybrid working model in the Surrey area.
The main focus of this role is to work alongside your colleagues and clients to deliver exceptional travel events and a great customer journey.
Travel & Events Operations Executive duties:
- Forming strong supplier relationships to aid in a smooth operational process.
- Ensuring tour documentation and supporting literature is completed accurately.
- Liaising with suppliers and building stronger relationships to source and confirm key tour elements, such as visits, meals, and event venues.
- Booking venues, confirming accommodation and transport arrangements, as well as coordinating logistics of multiple groups.
- Leading resort teams, communicating with customers and the attendees, manging event timings, travel logistics and problem solving on the ground.
- Organise logistics for multiple groups travelling at once.
- Playing a leading role in the event delivery on the ground, regularly travelling to our events and working with groups and suppliers face to face
- Take ownership of an event ensuring the accuracy of booking details, quality of customer service and profitability of the event are all considered and managed by the team to successfully deliver the event.
Travel & Events Operations Executive – Essential Requirements:
- Experience within the leisure or business travel, school and/or sports travel or events industry in a similar operations role is essential.
- Real passion for exceptional service delivery.
- Experience of group tour operating is ideal.
- Knowledge and passion for sporting events and scheduling sports tournaments.
- French language skills are ideal but not essential.
- Free to travel on some occasions (UK & France funds provided).
- Full Driving licence (driving in the UK and France will be required).
Travel & Events Operations Executive – benefits:
- Monday to Friday, 35 hours per week (flexible working hour requests can also be considered around term time).
- Annual salary reviews linked to performance.
- Reward and recognition programme.
- Pension scheme
- Company funded Health and Mental Wellbeing resources.
- Training, development, and progression opportunities.
- Team activities
- A people focused, customer centric environment with an amazing support network. Our client has built an exciting, energetic, and innovative culture by working together.
- Travel to events, including tickets to access Disney parks or Wimbledon when working at these locations.
Locations ideal for the operations role includes Wimbledon, Croydon, Sutton, Carshalton, Kingston, Banstead, Redhill, Ashtead, Reigate, Horley and surrounding.
To apply click APPLY NOW or email your CV to info@ptr.essexwebsitesolutions.co.uk
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